Where every visit begins. First complaints, first impressions, and the “urgent” problems people decide can’t wait another second. From hallway lurkers to sniffle panics, this is the waiting-room warmup act.
Dear Diary, Today’s shift handed me a rare gift. Not a coffee delivery from a grateful patient. Not even one of those “we appreciate you” emails from management. No, today’s gift came in the form of the most underappreciated creature in all of urgent care: the Work Noter. Let’s get something straight… work noters come […]
Need a Work Note? Meet the MVPs of Urgent Care Read More »
Today’s urgent care shift was another test of patience. Not mine—well, actually yes mine—but mostly theirs. Every room full, waiting room crammed, and a steady stream of “walk-ins” who are shocked, shocked, that walk-in care involves waiting. The usual complaints start rolling in. You can set your watch by it. Ten minutes in: “How much
Complaining About the Wait in Urgent Care: Hallway Lurkers Read More »
